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Introduction
Here at NetBet Casino Ireland ("NetBet", "NB", "we", "us"), our approach to our customers and their privacy is that of complete clarity which starts with a Privacy Policy that uses plain English. We want our customers to have full knowledge of the way their information is collected, used and stored, without getting bogged down in confusing jargon and lengthy small print.
If you are new to NetBet or have been with us for a while but haven't checked back with the T&Cs in ages, it's important to give this policy a read, making sure you understand everything. As long as you have a NetBet account with us, keep coming back every so often for updates and to keep the information fresh in your mind. If we ever make any big changes to the policy, we will get in touch with you and let you know.
NetBet does its utmost to respect your privacy and to ensure that your data is protected. We ensure that we are compliant with the following applicable data protection laws:
The Maltese Data Protection Act (Chapter 586 of the Laws of Malta) and any relevant subsidiary legislation;
The Irish Data Protection Act (2018) and any relevant subsidiary legislation;
The General Data Protection Regulation (Regulation (EU) 2016/679) of the EU Parliament and of the EU Council (hereafter the 'GDPR'); and
Any specific data protection legislation or instrument in the territory or market of operation, as may be applicable by virtue of territorial or extra-territorial scope of application.
By accepting this Privacy Policy, you are confirming that you have fully read and understood how your personal information is used by NetBet, as set out in this policy. Furthermore, it is your responsibility to ensure that the information provided to us by yourself is kept accurate and up to date.
1. Definitions
"You" or "your", means you as the user, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Notice.
The Company is a "Data Controller". This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Notice.
The term "Personal Data" refers to all personally identifiable information about you and includes all information which may arise or may be derived or collected about you throughout the relationship with us and that can identify you personally.
The term "Data Processor" refers to a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
2. Who are we?
In this policy, "the Company", "we", "us" and "our" refer to NetBet Enterprises Ltd. with company registration number C 39044, and registered address being Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR 9034, Malta.
NetBet, as the data controller, determines the purposes and means of processing your information.
3. Contact Details
For general queries, please get in touch with our Customer Support team via phone, e-mail or live chat.
For more specific questions regarding your personal information or how we use it, our Data Protection Officer (DPO) can be reached at [email protected].
You can find useful information about how to exercise your rights in the section "Your rights concerning your Personal Data" below.
Privacy Policy
1. Information we collect
The personal information ("Personal Data") about you that we collect includes:
Registration and Contact Data that is information that you provide us during the account registration process for any of our products and services ('Services') and/or when you open your Member Account with us (as per the NetBet T&Cs) including
first and last name, username or similar identifier, date of birth, gender, opt-in for marketing, jurisdiction, and any additional information you submit through your use of our Services, for example on any forums, chat rooms, comment sections or in response to quizzes and questionnaires.
Contact Data which includes permanent address, email address and telephone numbers.
Identification and Verification Data (Anti-Money Laundering/Due Diligence/KYC data) that include your permanent address and proof (e.g. utility bill or other documentation showing your address), nationality, employment information (i.e. descriptive occupation, business phone number, employer name and address), politically exposed person information and head of international organisation information, open source information, financial status information (e.g. bank statement, source of income and source of wealth, tax information), government-issued identification number, KYC documentation (e.g. ID card, Power of attorney), country of residence, place of birth, and citizenship.
Responsible Gambling Data (RG) including name, surname, postal code, email, phone number, country, date of birth, territory applicable social insurance number where permitted or required by law, approved transactions (deposits and withdrawals), denied transactions (deposits and withdrawals), Identification and Verification Data, Self-exclusion Data, player session lengths, reason for denied transactions, customer use of on-site tools (session reminders, cool-off, self-exclusion, deposit/bet/loss limits and account closures), completion of on-site "fair gaming" questionnaire, session limit, loss limit, wager limit, deposit limit, reality check.
Self-exclusion Data includes data pertaining to you and your self-exclusion such as your Registration and Contact Data and your self-exclusion info such as reason, start and date, utilisation of self-exclusion tools.
Transaction Data which pertains to details of any transactions you carry out with us, such as payments, withdrawals and wagers.
Communication and Correspondence Data which pertains to details of your participation in our surveys or promotions and your communications through our Services, Your interactions with our customer support team (e.g. chat, phone calls, e-mails). including our social media channels your response to marketing campaigns, from us or through our third parties i.e. when you open/click on such e-mails.
Device Data from the device that you use to access and use Services. For example, mobile network information, location data, IP address, browser type, hardware model, operating system and version, software and unique device identifier identifies, pages visited, content viewed, links and buttons clicked, URLs visited before and after you use our Services. You can find the section "Cookie Policy" below for further information.
NetBet does not collect or process any special categories of personal data about you. These categories include information relating to racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, health, genetic or biometric data, and details about your sex life or sexual orientation. However, in certain circumstances such as for Responsible Gambling purposes you may voluntarily choose to provide information of a health-related nature. If you do so, we will only use this data strictly to fulfill legal obligations and will apply appropriate safeguards to protect its confidentiality and security.
2. Information obtained from third parties
We may also collect information about you from third parties, such as our partners, service providers and publicly available websites, to comply with our legal and regulatory obligations.
We may use services offered by trusted third parties to process your information. These services include, but may not be limited to customer support, information technology, payments, sales, marketing, data analysis, research and surveys. We may share information about you with such third parties as is necessary for the performance of their services to us. This includes sharing your personal data with payment services providers, depending on the payment method chosen by you, for the purpose of facilitating deposits and withdrawals.
For our AML/CFT/KYC compliance legal obligations, we may obtain data from 3rd party providers. Moreover, we may carry out investigations in your background information, which is processed from publicly available or open sources, such as but not limited to, through Google searches, all social media services like Facebook, Twitter, Pinterest, Instagram, LinkedIn as well as other services/sites.
3. Use of Artificial Intelligence (AI) and Analytics
We use Artificial Intelligence ("AI") and automated analytical tools to support various operational, safety, and marketing functions within our services. These technologies help us understand player behaviour, improve our platform, meet our legal obligations, and enhance player protection. The key areas where AI is used include:
Marketing & Player Trend Analysis: AI helps us identify gameplay trends, segment audiences, and understand which features, products, or promotions may be most relevant to different groups of players.
Anti‑Money Laundering (AML) and Know‑Your‑Customer (KYC) Support: AI‑based tools may assist in detecting unusual activity patterns or highlighting information that requires further manual review to meet our regulatory obligations.
Safer Gambling Analysis: Behavioural analytics may flag patterns that could indicate risky gambling behaviour so that our Safer Gambling team can assess and intervene where appropriate.
Fraud Prevention: AI models may help identify irregular activity, potential account misuse, or indicators of fraud for further investigation by our fraud specialists.
Virtual Support Agent (Chatbot): We use AI‑enabled virtual assistants to help answer common customer questions and guide players toward the right support resources.
When interacting with this Chatbot:
User communicates with an automated system.
The chatbot will process information users provide during interaction (such as queries or messages), as well as limited operational-related data where necessary to respond effectively.
Conversations are recorded and analyzed for quality assurance, training, service improvement, and regulatory purposes.
The player may request to be transferred to a human customer support agent.
The Virtual Support Agent (Chatbot) may have inherent limitations, in particular:
AI-generated responses (such as those provided by the chatbot) may not always be accurate, complete, or fully up to date
Outputs depend on the information available at the time and the input provided by the user
The chatbot is not intended to provide legal, financial, or personalised advice
AI systems may not fully understand complex or ambiguous queries and may require human intervention
For this reason, users should not rely solely on AI-generated responses for important decisions and are encouraged to seek assistance from our customer support team where necessary.
4. How we use your data
We use the information we collect from you to provide, maintain, protect and improve our Services, to develop new ones and to protect NetBet and yourself. We also use this information to offer you tailored content, like sending you more relevant promotional offers.
We will process and use your data in the following ways:
To set up, validate and manage your account
To improve customer support and training
To verify your identity
To process payment information
To communicate account and services information
To ensure you are using the version of NetBet that corresponds to your location
To verify your age and the accuracy of your registration details
To improve your experience with the website, offering products and services relevant to your interests. This is necessary for the purpose of our legitimate interest in delivering or presenting relevant content to our customers.
To promote marketing and events (unless you decide to withdraw your consent to it, which you can do through your account. Please allow up to 24 hours for any changes you make to your marketing preferences to be fully processed.)
To evaluate and manage any risks you may pose to our business
To research and diagnose our internal system issues, develop and improve our websites and their features.
To personalise your experience through chat rooms, messaging and community forums. A few of our Services provide these for collaboration, peer connection, games, and NetBet information exchange purposes. We may use information you provide in the community, event profiles and forums to enhance our service. These services may have their own Terms of Use and, where appropriate, their own privacy statements.
To uphold licensing and legal obligations, such as Responsible Gambling, Anti Money Laundering, Age Verification, Prevention of Fraud and to ensure the integrity of sporting events
To subscribe players to our loyalty program
To segment customers for marketing purposes and for responsible gambling purposes
We may be required to use and retain personal information for loss prevention and to protect our rights, privacy, safety, or property, or those of other persons in accordance with our legitimate interests.
Please note that, unless you give us your prior written consent and/or you do not opt out marketing communications, we will process personal data for marketing purposes as we see it necessary for the purpose of our legitimate interests in promoting our products and services. We may publish players' aliases and/or chat names, along with any winnings and prizes received, in accordance with our legitimate interests. Please note that we will provide you with the opportunity to opt-out before we publish such information.
5. Legal basis of processing
Data Protection laws oblige NetBet to have a legal reason, referred to as a 'lawful basis', to justify the carrying out of a processing activity. NetBet determines the appropriate lawful basis before carrying out any processing activity.
For NetBet's marketing activities, we will rely on your explicit consent which is obtained during our sign-up process. You can choose to opt-out from receiving marketing at any time and revoke your consent, whereby we will cease sending promotional material to you. Please note that even though you may have opted out of marketing we may still send you service messages which are necessary for providing our service to you.
Furthermore, while doing our marketing campaigns we may analyse and establish various segments of our customers. NetBet ensures that these segments are processed and created manually with the intention of offering the most relevant and appropriate offers, bonuses, and messages. This segmentation is not taken automatically and will always involve human intervention.
The table below summarises the processing activities carried out by NetBet and the corresponding legal basis that we are relying on:
| Purposes | Data Utilised | Legal Basis |
|---|---|---|
| To register you as a new player with NetBet and to provide you with access to our Games |
|
Performance of a Contract |
| Processing and management of Transactions through our payment service partners (PSPs') |
|
Performance of a Contract |
| 'Know Your Customer' procedures |
|
Compliance with our Legal Obligations |
| To ensure that we comply with our Responsible Gambling obligations |
|
Compliance with our legal obligations |
| Managing our relationship with you and ensure an adequate customer experience |
|
Performance of a Contract |
| Ensuring that our players have the ability to self-exclude themselves from gaming on our site. |
|
Compliance with our Legal Obligations |
| Direct Marketing (E-mail, Push Notifications, mobile, postal) |
|
Consent (opt-in) |
| To investigate any suspicious behaviour to protect ourselves from any risks, such as fraud. |
|
Legitimate Interest |
| Player experience; offering a tailored and personalised experience. Profiling for purposes of offering this tailored service |
|
Legitimate Interest |
| Anti-Money Laundering and Counter Terrorism purposes |
|
Compliance with our Legal Obligations |
| Customer segmentation for marketing purposes |
|
Legitimate Interest |
| Commercial business analytics, including improving of our customer experience and business offerings |
|
Legitimate Interest Performance of a Contract |
6. Retention and Deletion of Personal Data
We will ensure that your Personal Data is protected and only used for reasonable or justifiable purposes.
Please note that we will store your data for as long as you remain a customer with us.
If you stop being a customer with us, we will keep your data for the minimum length of time necessary in order to fulfil any purpose set out in this policy and any relevant legal or regulatory obligations. We determine whether data is still necessary or not by identifying whether there is any specific EU or national law, such as, but not limited to, licensing requirements, tax requirements, statute of limitations, or other such legislation.
We will generally retain your data for no longer than 10 years from the moment that you close your account. However, please note that we may retain your data for longer in the case where the statute of limitations of a particular territory is longer than the 10-year timeframe. In certain cases, we may also be required to retain data for longer in the scenario where you are under an investigation by an authority or where there is a legal dispute including cases where we need to defend ourselves.
7. Your Rights under the Data Protection Laws
We will advise you if you choose to exercise any of your rights under the General Data Protection Regulation, including:
Withdrawing your previously granted consent, however, this will not invalidate any previously consented processes
Lodging a complaint with any relevant Supervisory Authority
Access to your Personal Data that we hold or process
The correction of any Personal Data that is incorrect or out of date
The erasure of any Personal Data that we process, when there is no compelling reason to continue processing it
Restricting the processing of your Personal Data in certain circumstances
Right to data portability, that enables you to ask us to provide you or another company you nominate with some of your Personal Data
The right to object to any processing data where we are doing it for our own legitimate interests, although we may continue to process your data when there are compelling legitimate grounds or in connection with any legal claims
The right not to be subject to a decision made entirely by an automated process. This means you can request that we involve a person in the decision-making process.
You may exercise any of your rights in relation to your personal data by written notice to us or by sending an email to the DPO, in addition to the other stipulated methods.
8. Who we share your information with
We may use services offered by trusted third parties to process your information. These services include customer support, information technology, payment service providers (PSPs), sales, game providers, marketing, data analysis, cloud service providers, research and surveys. Please note that we will share data with our partners and processors, however when doing so we will ensure that the necessary contractual arrangements are in place with our providers and/or that an appropriate legal basis is in place before sharing any data. We may also be obliged to assist our PSPs by sharing KYC documentation and/or information for them to comply with their own legal obligations. Before sharing any data with PSs, we will ensure that all appropriate safeguards are in place.
We may also share your personal information with the following organisations to comply with our legal and regulatory obligations:
Law enforcement agencies, regulators and other authorities
Credit reference agencies
Fraud prevention agencies
Identity verification agencies
Sports governing bodies
Organisations that introduce you to us
Third parties you ask us (or permit us) to share your data with
9. Data Transfer Outside the EEA (European Economic Area)
We will only transfer your Personal Data outside of the EEA where:
Your Personal Data may be transferred outside the European Economic Area (EEA) or the United Kingdom (UK). Whenever this occurs, we ensure that your data remains protected and that any transfers comply with applicable data protection laws.
We will only allow such transfers where:
You have provided your explicit consent; or
The transfer is necessary for us to set up or fulfil a contract you have entered into with us; or
We are required to make the transfer to comply with a legal duty or obligation.
Where Personal Data is transferred outside the EEA or the UK, we will carry out a transfer risk assessment and ensure that appropriate safeguards are in place so that your data continues to receive a level of protection essentially equivalent to that required within the EEA/UK. These safeguards may include:
Adequacy Decisions
Transfers to countries that have been recognised by the European Commission (for EEA transfers) or the UK Government (for UK transfers) as providing an adequate level of protection for Personal Data. More information on the EU's adequacy decisions is available here:
Standard Contractual Measures
Using the EU Standard Contractual Clauses (SCCs) and/or the UK International Data Transfer Agreement (IDTA), which legally require the recipient to protect your Personal Data to the same standards as it would be within the EEA/UK.
Cookie Policy
1. What are Cookies?
Cookies are little text files, usually consisting of letters and numbers, that are saved on your computer, tablet, smartphone or other device when you visit a website on it. Cookies are helpful because they enable a website to identify a user's device and retain some information about your preferences or previous actions. They are then transmitted back to the original website on each subsequent visit.
These cookies are stored locally and are available to all browsers you may use. You can find more information about cookies at www.allaboutcookies.org.
2. Setting and Storing Cookies
Either the website you are currently on ("first party cookies") or third-party websites that display content on the page you are currently seeing ("third party cookies") may set cookies. They might be kept for the duration of your online session or for future visits.
We will use the following terms to describe the storing of cookies:
Session Cookie - A session cookie is a type of cookie that lets us connect the things you do in a browser session. When you open the browser window, a browser session begins, and it ends when you exit it. Temporarily generated, session cookies are removed when the browser window is closed.
Persistent Cookie - A persistent cookie is one that is activated each time you visit the website that generated it and stays on your device for the duration of time specified in the cookie.
3. Different Types of Cookies
Cookies are text files composed of letters and numbers that are stored on your computer or device when you visit our site/s. Cookies collect some of your personal data when you use our site to improve your online experience.
Cookies also allow us to identify you to be able to tailor our content relevant to you. NetBet utilises both first party and third-party cookies, and therefore both types of cookies are stored when you access our products and services.
We use different kinds of cookies, namely:
Analytics Cookies
We want to understand how you use our site things like how easily you can navigate and which features you find most useful. Analytics cookies help us collect this information so we can improve the site and make your experience even better.
Essential Cookies
Essential cookies cannot be turned off because they are essential to the website's operation. Usually, they are only activated when you take certain actions, such as logging in or completing forms.
First-Party Cookies
First-party cookies are those we place directly on our site and use ourselves. We rely on these cookies to make your experience smoother and improve our services. We've chosen them carefully and taken steps to ensure your privacy is protected and your personal data is always respected.
Functional Cookies
Cookies that guarantee a website operates correctly are referred to as functional or preference cookies. As the name implies, these cookies improve the functionality and efficiency of a website. They assist websites with remembering user information, such as username and password for automated login, as well as a user's preferences for the site, including language, region, etc… Functional cookies can be placed by third-party suppliers whose services the website uses, but they are not used to track surfing activities on other websites.
Marketing or Targeting or Advertising Cookies
We want to understand when and how often you visit our site, as well as which parts you use, like the pages you view and the links you click. Just like analytics cookies, this information helps us learn more about you so we can make our site and advertising more relevant to your interests. In some cases, data collected by targeting cookies may also be shared with third parties.
Performance Cookies
Performance cookies, often known as statistical cookies, enable websites to retain user information in order to improve user experience. In order to assess a website's performance, these cookies allow websites to gather anonymous data about how users interact with the site, the kinds of pages they visit, and any issues or friction they encounter. In order to guarantee efficient communications and the supply of services, this data is then utilised to enhance the functionality of the website and to comprehend customer interests and motivations.
Persistent Cookies
Any of the cookie types mentioned can be persistent cookies. These are cookies that stay on your computer or device for a set period and are activated each time you return to our site.
Session Cookies
Any of the cookie types mentioned can also be session cookies. These are temporary cookies that stay on your computer or device only while you're visiting our site. Once you close your browser, session cookies are automatically deleted.
Social Media Cookies
We use social media cookies to make it easy for you to share pages from our website on your favourite platforms. This includes cookies from Instagram, Facebook, X, and LinkedIn.
Strictly Necessary Cookies
A cookie falls into this category (usually first-party cookies) if it's essential for our site to work properly. Without these cookies, we can't provide the functionality you need. For example, essential cookies remember your preferences as you navigate through the online school and support key features like logging in and completing payment transactions.
Third-Party Cookies
Third-party cookies aren't placed by us—they come from third parties that provide services to us or to you. These cookies might be used by advertising partners to show you tailored ads on our site, or by analytics providers to help us understand how our site is used. They work in much the same way as the analytics cookies described above.
4. How are Cookies used by NetBet?
Cookies help us improve your user experience, provide features like navigation and access to secure areas of the website, collect data about how the website is being used, and aggregate information about the number of visits to the website. We can create and improve the website with the use of this data.
Additionally, we use cookies to analyse our traffic, provide social networking services, and personalise adverts and content. Our social media, advertising, and analytics partners may receive information about your site usage from us. They may then combine this information with other data you have given them or that they have gathered from your use of their services.
Cookies may be retained on the user's computer to make future visits to the website easier (permanent cookies), or they may be automatically removed when the user closes their web browser (session cookies). Additionally, permanent cookies will be automatically removed after a predetermined amount of time. One kind of permanent cookie is a flash cookie.
5. Why we use cookies?
The below list provides you with an insight of when and why we use cookies:
You may see a pop-up welcome message when you first visit our websites.
We will store a cookie so that your computer memorizes that the webpage was previously visited, and such pop-ups would not show up again on your subsequent visits.
We collect a session ID to anonymously identify your browsing session.
These cookies expire when you close the webpage or browser.
We store your login details (password is never stored) on our secure sites, to facilitate your login process.
Our online application forms require the cookies to be enabled, so we would be able to improve our understanding of how the users navigate our websites.
To improve our understanding of how you navigate through our websites we can identify improvements.
To temporarily store input information in our calculators, tools, illustrations and demonstrations.
To provide you with adverts that are more relevant to your interests, improve our targeting and enhance your journey through our websites and partner websites.
To ensure your security and your privacy when browsing our secure websites or online banking.
6. What Cookies do we use?
| Cookie Partner | Domain | Cookie Type | Retention Periods |
|---|---|---|---|
| Google Analytics Products | Google.com; googletagmanager.com | Analytics / Performance | 13 months |
| Google Adwords | Google.com | Marketing or Targeting or Advertising / Performance | 90 days |
| facebook.com; connect.facebook.net | Functional Analytics / Marketing or Targeting or Advertising / Performance / Social Media | 90 days | |
| TikTok | Analytics.tiktok.com; analytics-ipv6.tiktokw.us | Third-party / Analytics | 13 months |
| VWO | Casino.netbet.ie | Functional Analytics / Marketing or Targeting or Advertising / Performance / Social Media | 90 days |
| The Trade Desk | *.adsrvr.org | Third-party / Marketing or Targeting or Advertising | 13 months |
| Criteo SA | Criteo.com | Third-party / Marketing or Targeting or Advertising | 13 months |
| Xandr | *.adnxs.com | Third-party / Marketing or Targeting or Advertising | 12 months |
| Livepartners | livepartners.com | Third-party / Marketing or Targeting or Advertising | 30 days |
7. What Cookies we do not use
We do not use cookies that:
Keep details that can personally identify you.
Track your browsing after you left our websites.
Sell or distribute information about you without your consent.
8. Your Cookie choices
You will be prompted to accept or control your cookie settings when you visit the Website. If cookies are absolutely required for this site to function, we may keep them on the user's device; otherwise, we must get the user's permission before using any other kind of cookie.
Please be aware that you may remove cookies or decline to accept them at any time if you change your mind. You may not be able to store your preferences, utilise all of our features, and some of our pages may not appear correctly if you reject or delete cookies.
9. How to manage cookies
You can manage and/or remove cookies from your browser's settings in addition to selecting your cookie choices on our website.
Most browsers allow you to block cookies from being placed, and you can remove any cookies that are currently on your device. But if you do this, some services and features might not function, and you might have to manually change some choices each time you visit a website.
To learn how to control and/or delete cookies using your browser's settings, please read the following (as applicable):
You can change your cookie settings at any moment, clicking on 'options or 'preferences' menu of your browser or otherwise use the 'Help' option in your browser for more details. Please note that when you block or delete cookies, some of the services and functions of the website may not work as intended.
10. Retention Period
We will ensure that your Personal Data is protected and only used for reasonable or justifiable purposes.
Please note that we will store your data for as long as you remain a customer with us.
If you stop being a customer with us, we will keep your data for the minimum length of time necessary in order to fulfil any purpose set out in this policy and any relevant legal or regulatory obligations. We determine whether data is still necessary or not by identifying whether there is any specific EU or national law, such as, but not limited to, licensing requirements, tax requirements, statute of limitations, or other such legislation.
We will generally retain your data for no longer than 10 years from the moment that you close your account. However, please note that we may retain your data for longer in the case where the statute of limitations of a particular territory is longer than the 10-year timeframe. In certain cases, we may also be required to retain data for longer in the scenario where you are under an investigation by an authority or where there is a legal dispute including cases where we need to defend ourselves.
11. Security
We understand that online security and data protection is an area of vital importance for all our customers, so it is important to us that you have confidence in the security of your personal details before you register an account. We are committed to employing security measures to protect your information from access by unauthorised people and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration and damage. Our technological security solutions are robust and are governed by a mature framework.
Our approach is focused on preventing risks. To help us in this regard, we adopt robust procedures and technologies to reduce the impact of any potential incidents. As the security of some communications via the internet are not completely secure, we cannot guarantee the complete security of any information that you disclose using your internet connection. You accept the internet security implications of using the internet and the NetBet Group will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence.
12. Changes to this Policy
This Policy may be updated periodically, so please review it frequently. If any material changes are made to this Privacy Policy, we will use reasonable endeavours to inform you in advance by e-mail or notices on our website or other agreed communications channels. We will communicate the changes to you in advance, giving an appropriate amount of time for you to consider and understand the changes before they become effective.
We will not enforce material changes to the Privacy Policy without your express consent. If you do not accept the changes to the Privacy Policy, or fail to accept the changes in time, we may not be able to continue providing you with some or all products and services.
If you have any questions about this Policy, please contact us by contacting the Data Protection Officer (DPO) who can be reached at [email protected].